One of the customers had a delivery failure (PROD) due to a DB connection issue. There weren't any issues in non-prod delivery installation. The error shows (!!!Error, no database connection exists).
The customer is asking whether there are any corrective actions that could be taken in order to avoid the same error in the future for the same environment followingly other environments as well and also asking the reason for this connection timeout.
Best answer by Charith Epitawatta
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