Question

App server at UPD8 and database at UPD11


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Our Staging environment is currently being used to train new companies transitioning to IFS later this summer and contains data necessary for the upcoming AST.  We are receiving an error message when trying to create a new customer. The error message requires the Print Withholding Tax box to be checked. However the check box is not visible. The check box is not manually suppressed.  When printing reports, we receive an error for missing or mismatched components.     

Upon further investigation it appears the Application Server is at UPD8 and the database is at UPD11.  We believe this is the source of the errors.  How can we realign the Application Server and Database to be on UPD11?    


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