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Non-Supplier Payments Recipient LOV is empty

  • February 19, 2021
  • 2 replies
  • 217 views

Carlo Palma
Sidekick (Partner)
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Hi All,

 

Recipient LOV is empty

 

But zoom has values

 

 

if manually entered it allows. 

 

 

Best answer by Mohamed Infaz

Hi Carlo,

For a given company & the payment format, you entered it tries to make sure that the format is the base method. But if it lets you enter it manually you can probably raise a case to IFS.

select IDENTITY,PAY_INSTITUTE_TYPE_CODE,DESCRIPTION,PAYMENT_METHOD,ADDRESS1,ADDRESS2,ADDRESS3,ADDRESS4,ADDRESS5,ADDRESS6,POSTAL_CODE,CITY,COUNTY,STATE,CLEARING_CODE,COUNTRY from IFSAPP.EXT_PAYMENT_INSTITUTES6 where IFSAPP.Payment_Way_API.Get_Base_Format_Id('TE', payment_method) = 'BACS';

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2 replies

Mohamed Infaz
Hero (Employee)
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  • Hero (Employee)
  • 158 replies
  • Answer
  • February 19, 2021

Hi Carlo,

For a given company & the payment format, you entered it tries to make sure that the format is the base method. But if it lets you enter it manually you can probably raise a case to IFS.

select IDENTITY,PAY_INSTITUTE_TYPE_CODE,DESCRIPTION,PAYMENT_METHOD,ADDRESS1,ADDRESS2,ADDRESS3,ADDRESS4,ADDRESS5,ADDRESS6,POSTAL_CODE,CITY,COUNTY,STATE,CLEARING_CODE,COUNTRY from IFSAPP.EXT_PAYMENT_INSTITUTES6 where IFSAPP.Payment_Way_API.Get_Base_Format_Id('TE', payment_method) = 'BACS';


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  • Hero (Customer)
  • 677 replies
  • February 19, 2021

Hi, Carlo,

Just one question - Do you have payment bank account specified for you recipient (Under Specific info option in recipient master - where you Zoomed in)? As you can see your List of Values contain e.g. Account number, if those details are not defined, recipient may be not shown on list (I think it depends on payment method, for Check payments bank details are not necessary).


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