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Question

Invalid username and/or password - SSO login


alst
Do Gooder
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  • Do Gooder
  • 2 replies

Trying to login using SSO, then this happens:

You have entered an invalid username and/or password, or you do not have

authorization to perform the requested action.

Hint: Passwords are case sensitive.

 

Note, SSO was working fine earlier. SSO works fine when connecting to our TEST system.

4 replies

Kelum Pradeep Kumara
Superhero (Employee)
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Please check the answer in the below community thread
Login issue with SSO (WIA) | IFS Community
it may helps.


alst
Do Gooder
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  • Author
  • Do Gooder
  • 2 replies
  • August 26, 2022

Seems to be restricted content, so can’t see.


Kelum Pradeep Kumara
Superhero (Employee)
Forum|alt.badge.img+18

Answer of the above post is as below

“Finally, we fixed the issue
We have reconfigured the application server and we removed the domain part of the host of KDC at the "Windows Integrated Authentication configuration" window.

previously, the value for the KDC was like "XXXX.CORPNET.IFSWORLD.COM", and we removed the domain part "CORPNET.IFSWORLD.COM". Now the KDC looks like "XXXX" (Note: these are our internal values and I just put here for the understanding of the change that we have made)”


alst
Do Gooder
Forum|alt.badge.img+2
  • Author
  • Do Gooder
  • 2 replies
  • September 28, 2022

I still don’t have access to page you’ve suggested.


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