+2Built a new IFS server and crystal reports are not working receiving the following error. Don’t have the CR_WEB_LOG.exe to retrieve additional error.
TNS looks correct.
Unexpected error while calling server method PrintReport/ReportFormatRequest ---> Ifs.Fnd.FndServerFaultException: Error in retrieving the saved PDF report from Crystal Web Service
thank you
+18Hi,
This is a generic error which usually indicates that something isn’t setup correctly with the CWS configuration.
Since CWS logging isn’t available in Apps 8, I would recommend you to please recheck step by step (document attached below) which covers Crystal Web Service Configuration for Apps 8.
Keep me posted.
+2Thank you for the information.
I have done a repair on the Crystal Web Service. has not worked. Then I updated the crystal report database source location within the report. However now prompting for login credentials.
+2I have updated the Crystal Report Alias in the registry the issue still exists with the Crystal Web Service
+18Don't recall seeing this specific error before.
After adding the registry changes, did you open the report in Crystal and save it with / at the end of the referenced table/view names?
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