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Is there a cost involved in obtaining an IFS10 Cloud Update?

  • December 13, 2023
  • 2 replies
  • 137 views

wijesiri
Do Gooder (Customer)
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Hello Community: 
Is there a cost involved in obtaining an IFS10 Cloud Update? If so, what's the $$$ amount?
We are currently on IFS10 Cloud UPD15. We want to go to the current latest UPD.
Thanks,

 

Best answer by Charith Epitawatta

Hi @wijesiri,

While the product is still within the standard support period, UPDs are included in the maintenance agreement and therefore provided free of charge. You can have a look at the following post for product maintenance schedule: 

https://community.ifs.com/support-services-restricted-documentation-281/ifs-product-release-and-maintenance-schedule-8222

 

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2 replies

Charith Epitawatta
Ultimate Hero (Employee)
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Hi @wijesiri,

While the product is still within the standard support period, UPDs are included in the maintenance agreement and therefore provided free of charge. You can have a look at the following post for product maintenance schedule: 

https://community.ifs.com/support-services-restricted-documentation-281/ifs-product-release-and-maintenance-schedule-8222

 


wijesiri
Do Gooder (Customer)
Forum|alt.badge.img+2
  • Author
  • Do Gooder (Customer)
  • 3 replies
  • January 30, 2024

Thank you, Charith for your help. 

 

Regards, 

Charith


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