No data found

Hi,

We currently have multiple companies set up in IFS. I am able to view the GL Balance Analysis for the main company, but am unable to view it for the other companies.

It gives me the ‘Information Message’ saying No data found.

I can access the session in all the companies, but am only able to generate data from the main company and not the others. I’m guessing this might be some permission that is not set up properly? Our system administrator doesn’t know where to look to grant me access.

Any help would be greatly appreciated!

Cheers,

Lawrence

Hi Lawrence

Definitely sounds like an access issue. You need to be granted access to the companies, of which is usually served in the Solution Manager - Security - Users area. When the admin locates your user record, they can expand ‘Companies & Sites’ - Companies, and then check the required companies.

I am struggling to recall if you also need additional ‘Business Roles’ for accessing company information for Balance Analysis… You could find that in the same window - Business Roles - General Ledger - Authorize classes.

Of course, you may need to seek approval for such access. I am sure you are aware of all that stuff.

Cheers

Mike