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Assyst ETM - Always "Update Needed" if using onBehalfOfUser in datamapping


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Hi everyone,

I have a question regarding the use of onBehalfOfUser when datamapping and wonder if anyone else has experienced this issue, and if there are specific considerations or steps that need to be taken when using this?

Whenever I try to use onBehalfOfUser in an Assyst Request datamapper, the resource returns as "Update Needed."

I have logged a ticket on the IFS assystNet, but I’m wondering if anyone else has experienced this and what workarounds exist, if any.

Thanks in advance!

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