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Question

Can not add printer in print agents

  • September 21, 2021
  • 2 replies
  • 182 views
T
Sidekick (Customer)
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Hi,

I can not add a printer in Print agents in IFS app9. I have added the printer in the logical printers list but can still not choose it in Print agents. Does anyone know what the solution to this could be?

Since I can not add the printer in print agents, the job failes to print.

Thanks!

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2 replies

durette
Superhero (Customer)
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  • durette
  • Superhero (Customer)
  • 522 replies
  • September 21, 2021

You’ll need to add the printer in a few places:

  • Logical Printers
  • Report Formatters or Application Server Tasks (depending on Apps version)
  • ifs-printagent-config.xml inside the agent directory
  • As a Windows printer, shared

 

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T
Sidekick (Customer)
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  • TRCEISFELT
  • Author
  • Sidekick (Customer)
  • 17 replies
  • September 22, 2021

Hi!

Thank you for your answer!

The printer is added as a logical printer and in the config.xml but I can not choose that printer in the Report formatters, that is the issue.

When you write “As a windows printer, shared” - Is that a setup in IFS?

 

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