Skip to main content
Question

Unable to receive mail from Application server task status processing will not change

  • September 13, 2024
  • 3 replies
  • 39 views

Forum|alt.badge.img+1
  • Do Gooder (Customer)
  • 2 replies

Hi! I hope someone can help me with a problem I’m having in IFS. I have created an 'Application Server Task' to send an Excel file via email. The Excel file needs to be generated based on a quick report. Unfortunately, I can't get IFS to send a test email to my work email. The setup is as follows:

 

See attached ‘Application server task’

 

see attached ‘Task – Run Application Server Task’ - Task – Run Application Server Task

 

See attached ‘Task Schedule:’

 

Background job executed (see attached ‘background job’)

 

Application message is created (See ‘application message’)

 

The status in ‘Application Server Task’ and ‘Application Message’ is ‘Progressing’. I’m not sure if that’s the reason why I’m not receiving an email.. It has been in that status for a while so its most likely something in my settings not processing the application messages. But I can’t seem to figure out what..

It’s the only message in the queue (See ‘app message queue’)

 

Has anyone experienced something similar or knows of any issues why?

Help are much appreciated – thanks!

Kind regards

3 replies

Dharmendra
Hero (Employee)
Forum|alt.badge.img+6
  • Hero (Employee)
  • 46 replies
  • September 16, 2024

Snapshots are not clear. Check whether Routing Rule is enabled or not.
 


Forum|alt.badge.img+1
  • Author
  • Do Gooder (Customer)
  • 2 replies
  • September 17, 2024

Attached are more readable picture.


Forum|alt.badge.img+1
  • Author
  • Do Gooder (Customer)
  • 2 replies
  • September 17, 2024

Hi @Dharmendra 

My Application Server Task are not in ‘Routing Rules’. Are this causing the Issue? Or am i looking the wrong place in IFS?


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings