IFS doesn't send emails using event

@Link if you think you have properly setup the event action, please check if there’s any Application Messages generated. Normally all event actions of type Email will create an Application Message to push the email through the smtp server. Maybe the Application Messages are in failed status due to some errors.

Also, would be useful to leave a printscreen of your event action.

@Link Hi,

Can you try the PLSQL block below? This is the procedure that is working under the email events. If it is not working you should check Connector Senders.

BEGIN
	ifsapp.command_sys.mail(from_user_name_ => 'IFSAPP',
                            to_user_name_   => 'yyyy@xxx.com.tr',
                            text_           => 'Test!'
                         );
END;

Hi @Marcel.Ausan 

I’ve just created a simple event for testing and also the mail sender looks good.

But IFS doesn’t create an application message.

hhy38 wrote:

@Link Hi,

 

Can you try the PLSQL block below? This is the procedure that is working under the email events. If it is not working you should check Connector Senders.

 

BEGIN
	ifsapp.command_sys.mail(from_user_name_ => 'IFSAPP',
                            to_user_name_   => 'yyyy@xxx.com.tr',
                            text_           => 'Test!'
                         );
END;

 

 

Hi @hhy38 

thank you for the sql code. It doesn’ work.

This means somethink is worng with my connector sender, right?

@Link You are welcome. Yes, probably the default mail sender has a problem. Because this code uses the default mail sender. There can be a lot of mail senders. If all of them not working, it can be related to the mail service. If some of them working. Then you should check your sender configuration.

Hi @Marcel.Ausan 

yes, that is true. The event action never gets triggered cause of wrong conditions.

Thank you a lot. 😀

@Link Iskender 

I'm glad you found the solution. :) But, I wonder why the code didn’t work. Did you Commit the transaction after executing the code?

hhy38 wrote:

@Link Iskender 

I'm glad you found the solution. :) But, I wonder why the code didn’t work. Did you Commit the transaction after executing the code?

 

Hi @hhy38 

yes, I totally forgot it. It is a good question. 😊

I don’t know.

Maybe I should test it again. 😁

Hi @hhy38 

the code also works after correcting the condition in the event.

Thank you for supporting. ✌🏼