Hi,
We are upgrading to Apps9 Upd 17. this installed fine, but then discovered we have to install the CWS. in our setup IFS configured both our Live and Test system to use the same CWS. So to enable us to test Upd 17 I have installed CWS on another server temporarily. I have followed IFS guide to install and configure this and all seams to be setup correctly but when I try to print any Crystal Reports i get the error “No PDF Report returned from Crystal Web Services”
In the CWS logs it is finding the report OK but then it gives the following error:-
“16/09/2020 14:31:30[IFSCRWebSetup]-Failed to load database information. Error in File Shipment_Delivery_Note_Ship_RKL 10320_12032_{489216F3-81A6-459B-A4EC-C882B078ADF1}.rpt:
Failed to load database information. at CrystalDecisions.ReportAppServer.Controllers.DatabaseControllerClass.SetTableLocation(ISCRTable CurTable, ISCRTable NewTable)
at CrystalDecisions.CrystalReports.Engine.Table.set_Location(String value)
at Ifs_ReportService.SetDatabaseLocation(String databaseLocation, Table table) in c:\inetpub\wwwroot\IFSCRWebSetup\App_Code\Service.cs:line 1409
at Ifs_ReportService.SetTableLocation(Table crTable, String UserId, String AppOwner, String IALOwner) in c:\inetpub\wwwroot\IFSCRWebSetup\App_Code\Service.cs:line 1381
at Ifs_ReportService.LoadInfoServiceReport(String path, String DBUser, String DBPassword, String DBServerName, String AppOwner) in c:\inetpub\wwwroot\IFSCRWebSetup\App_Code\Service.cs:line 1204”
Has anyone had the same issue or know what might be causing this please?
Regards,
Mick.
