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Question

Delivery Note not printing

  • July 18, 2023
  • 1 reply
  • 58 views

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  • Do Gooder (Customer)
  • 9 replies

We are having issues with Some Customer Orders not printing Delivery Note.  On Customer Order Line History the system just seems to be going from Picked to Delivered but Delivery Note is actually getting printed .  

The Documents to Print on Customer Order has Delivery Note box checked 

 

 

1 reply

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  • Author
  • Do Gooder (Customer)
  • 9 replies
  • July 18, 2023

On further investigation, it seems that when an Incoming change order messages gets approved it is changing the order line from Default Info to Single Occurrence 

 

Anyone know why the incoming customer order defaults correctly to Default Info and when an incoming change request comes through it changes to Single Occurrence ?

 


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