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Grants to be able to create correction and/or credit invoices

  • February 16, 2023
  • 2 replies
  • 128 views

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We are moving to a brand new IFS10APP with only part of the data being migrated. I seem to have missed something in terms of permission and/or access because my user is unable to create correction invoice and credit invoice eventhough he can create regular invoice.

 

Any pointers where the issue might be?

 

Thanks in advance for you input.

Best answer by Charith Epitawatta

Hi @clilouise,

If the user can see the menu items but they are greyed out, then it is more likely that they are enabled conditionally. i.e. when certain criteria are met. Please post this question in the Distribution section in Community to get some advise from a functional expert. 

Hope this helps!

 

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2 replies

Charith Epitawatta
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1093 replies
  • Answer
  • February 17, 2023

Hi @clilouise,

If the user can see the menu items but they are greyed out, then it is more likely that they are enabled conditionally. i.e. when certain criteria are met. Please post this question in the Distribution section in Community to get some advise from a functional expert. 

Hope this helps!

 


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  • Author
  • Do Gooder (Customer)
  • 33 replies
  • February 20, 2023

Thanks for you feedback. I have open a new topic in Distribution.

 

What access is need to be able to create correction and/or credit invoices?


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