+8Hi,
Cannot log in to touch app. show this error when try to login to it.
Things we have tried so far:
We did all above but the issue still there. Please can you give your comments to solve this issue
Thanks
RMS
Best answer by LevSupunS
Hi
we applied prod copy to test and we already changed existing system ID under service_instance_tab,but problem still exists.
However ,our customer case a file with ifs to check with them
Thanks
RMS
+9Hi
Have you cloned the database?
This error usually happens when one of the TAS installation certificates is no longer valid after clone the database.
As you mentioned, even in the new system ID is getting the same error them try to remove the existing record from the table "service_instance_tab" and try to run the TAS installer.
Best Regards,
Kalana
+8Hi
we applied prod copy to test and we already changed existing system ID under service_instance_tab,but problem still exists.
However ,our customer case a file with ifs to check with them
Thanks
RMS
+1Why is this marked as “solved” I don´t see a resolution. Right now we have this error. What is the solution on this?
Thank you
Simon
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