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Question

Microsoft 365 Excel issue in Apps 9


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  • Sidekick (Customer)
  • 10 replies

Hi Community,

 

Some of our staff that have O365 E1 licenses, are experiencing issues when using the “Output to Excel” option in IFS Apps 9. Has anyone else experienced this? Personnel with an E3 license do not experience this issue.

Is it as simple as reloading the Office Add-In?

 

Any information or suggestions will be appreciated.

 

Regards

 

Ken

3 replies

  • Superhero (Employee)
  • 1424 replies
  • August 19, 2020

What kind of issues? Do you have an error message and maybe a screenshot? 


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  • Author
  • Sidekick (Customer)
  • 10 replies
  • August 19, 2020

Hi Andre,

Those with E1 licenses did not have the ability to output to Excel or .csv, whereas those with E3 licenses could perform this task.

We ended up granting E3 licenses.

Kind regards


  • Superhero (Employee)
  • 1424 replies
  • August 19, 2020
NewtoK wrote:

Hi Andre,

Those with E1 licenses did not have the ability to output to Excel or .csv, whereas those with E3 licenses could perform this task.

We ended up granting E3 licenses.

Kind regards

OK, E1 is just web based, is that right?


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