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Running Crystal Reports in Aurena - Unable to process your request


Hello community: 

When I run a quick report of type: crystal report in Aurena I get this error message.

Has anyone seen this error and know a way to fix this? 

 

Here’s what I did: 

Created the IAL object. 

Created the Crystal Report using the IAL Object. And added CR WEB INT. 

I also added \\ for IAL object and \ for CR WEB INT.

I moved the report to OpenReportPath. 

Then I created a new quick report entry in IFS IEE. 

Then I published it. I also grant permission to all the permissions sets. 

After refreshing the cache I was able to see the report in Aurena. 

in Aurena, the report renders without any errors. However, when you hit the next button I get the below error.  

 

And if I try to do an export, I get the below error… 

 

 

Best answer by Ayaan

I was able to resolve this problem. 

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7 replies

  • Author
  • 2 replies
  • Answer
  • August 1, 2021

I was able to resolve this problem. 


durette
Superhero (Customer)
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  • Superhero (Customer)
  • 525 replies
  • August 2, 2021
Ayaan wrote:

I was able to resolve this problem. 

What was the issue?


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  • Do Gooder
  • 3 replies
  • October 1, 2021

 

Hi @Ayaan ,

Will you able to let me know how do you managed to fix this error?

 

Thanks


durette
Superhero (Customer)
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  • Superhero (Customer)
  • 525 replies
  • October 4, 2021

If you’re asking everyone to take their time to answer your question for free, it’s only fair to provide the same kind of help you’ve requested to some future person who might have the same question.

Never mind, I fixed it! And here's how... : talesfromtechsupport (reddit.com)


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  • Do Gooder (Customer)
  • 5 replies
  • January 20, 2022

Could someone provide details on how to resolve the issues in 


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hello, could you please provide the solution?


Forum|alt.badge.img+8

I found some kind of solution - you need to delete CR_WE_INIT connectin and then report in aurena will work, but you will lose security check descibed in this document: https://docs.ifs.com/techdocs/foundation1/020_installation/400_installation_options/005_operational_reporting/110_configure_crystal_web_service/010_setup_cws/default.htm#Configuring_the_System_Parameters


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