Skip to main content
Solved

Dispatch advice for Shipment


Forum|alt.badge.img+9
  • Sidekick (Partner)
  • 137 replies

Hi Team,

For outbound Dispatch advice , If the below highlighted functionality is used in Customer window, will Dispatch advice be sent automatically when Shipment is delivered without using the RMB option Send Dispatch Advice in Shipment window???

 

Thanks in advance.

Best Regards,

Rakesh

Best answer by EqeMithuV

Hi @Rakesh ,

If the check box is selected, a dispatch advice message is sent automatically to the customer either when a shipment is delivered or when a delivery note is created in the normal order flow.

Hope this helps!!

Regards,

Mithun K V

View original
Did this topic help you find an answer to your question?

3 replies

Forum|alt.badge.img+18
  • Superhero (Partner)
  • 392 replies
  • Answer
  • June 14, 2023

Hi @Rakesh ,

If the check box is selected, a dispatch advice message is sent automatically to the customer either when a shipment is delivered or when a delivery note is created in the normal order flow.

Hope this helps!!

Regards,

Mithun K V


Forum|alt.badge.img+9
  • Author
  • Sidekick (Partner)
  • 137 replies
  • June 14, 2023

Hi @EqeMithuV 

 

Thank you so much for the response.

Just a query if we use that option, then the manual step  RMB>Send Dispatch Advice done in Shipment window is not required right?

Thanks in Advance.

Best Regards,

Rakesh


Forum|alt.badge.img+18
  • Superhero (Partner)
  • 392 replies
  • June 14, 2023

Hi @Rakesh ,

Yes, you don't have to perform that action in the shipment, the dispatch advice will be sent and dispatch advice sent check box will be checked automatically upon delivering the shipment.

Regards,

Mithun K V


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings