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Question

B2B Customer Orders

  • March 14, 2025
  • 1 reply
  • 19 views

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Hi All,

I have a concern regarding the functionality of B2B customer orders and would appreciate your insights.

Scenario:

  • The user logs into the B2B portal and selects a product from the catalog.
  • They enter the required quantity and submit the order.
  • Upon submission, the order is created in IFS.

Currently, the B2B portal does not provide an option to select a site or not visible it. Instead, when the order is created in IFS, the system automatically assigns the user's default site.

Concern:

This restriction to the default site limits flexibility, as users sometimes need to place orders from different sites. However, due to the current setup, they are unable to do so.

Could you clarify the reasoning behind this functionality? Additionally, is there a possible workaround or enhancement to allow site selection at the order creation stage?

Looking forward to your thoughts.

1 reply

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  • Author
  • Sidekick (Partner)
  • 9 replies
  • March 17, 2025

Any feedback?


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