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Date error when attempting to move Work Task to Work Done status

  • February 10, 2021
  • 1 reply
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Bjones
Sidekick (Customer)
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  • Sidekick (Customer)
  • 14 replies

Attempting to move the status of a Work Task to “Work Done”, receive an error message “Latest Finish must be later than Earliest Start”.  The Earliest Start date on this task is 1/1/2019 and Latest Finish is 2/5/2020, so I’m not sure what is throwing this.  User cannot go further to close the work task and/or work order.

Same error is thrown when attempting to also close the Work Order.  Has anyone had this problem, not sure what to look at.

Best answer by Thilini Kumarasinghe

Hi,

 

Can you check whether this work task is connected to a PM Action ?

If yes, please check the “Valid To” date in the PM Action , General tab.

If this date has already passed, then it can be the reason.

If you have no revision control setup in the pm action, you can modify this valid to date to a future date and check whether the issue gets solved.

However, if you have revision control set up in the pm action, then you will not be able to modify the valid to date to a future date (Then the option will be to change this date to a future date using a data repair).

But we have another workaround, you can switch off the revision control in the PM Action (Right click option – Revision control), change the valid to date and set the revision control back (this is not recommended, but might be better than a data repair)

 

Thanks and Best Regards,

Thilini

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1 reply

Thilini Kumarasinghe
Ultimate Hero (Employee)
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Hi,

 

Can you check whether this work task is connected to a PM Action ?

If yes, please check the “Valid To” date in the PM Action , General tab.

If this date has already passed, then it can be the reason.

If you have no revision control setup in the pm action, you can modify this valid to date to a future date and check whether the issue gets solved.

However, if you have revision control set up in the pm action, then you will not be able to modify the valid to date to a future date (Then the option will be to change this date to a future date using a data repair).

But we have another workaround, you can switch off the revision control in the PM Action (Right click option – Revision control), change the valid to date and set the revision control back (this is not recommended, but might be better than a data repair)

 

Thanks and Best Regards,

Thilini


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