Hello,
Has anyone come across this error when trying to Accept a Service Quotation that has a No Part Sales. The error occurs on RMB > Status > Accept
Cannot update Ownership when Quantity Assigned has a value
The error goes away and the service quotation can be accepted if No Part item is removed.
Thank you,
Joann
Best answer by Thilini Kumarasinghe
Hi Joann,
I remember we had a similar issue raised from a customer and at that time the exact steps to re produce the error was not known. But below details and the solution was found and the issue got solved.
Hence you can either to the same steps, or else please report a case with the details, so that we can look for a standard solution.
Package:
Wo_Material_Srv_Quo_API (WoMaterialSrvQuo.plsql)
Procedure:
Update_Wo_Material
Cause / Solution:
Reset of variable attr_ in Cursor-loop get_maint_materials is missing.
Best Regards,
Thilini
Hello,
I think I may have posted this question in the wrong place. Is anyone able to move it to Service?
Thank you,
Joann
+18Hello,
I think I may have posted this question in the wrong place. Is anyone able to move it to Service?
Thank you,
Joann
Done!
+21Hi Joann,
I remember we had a similar issue raised from a customer and at that time the exact steps to re produce the error was not known. But below details and the solution was found and the issue got solved.
Hence you can either to the same steps, or else please report a case with the details, so that we can look for a standard solution.
Package:
Wo_Material_Srv_Quo_API (WoMaterialSrvQuo.plsql)
Procedure:
Update_Wo_Material
Cause / Solution:
Reset of variable attr_ in Cursor-loop get_maint_materials is missing.
Best Regards,
Thilini
+21Hi Joann,
You are most welcome.Just wanted to check whether the issue has been solved.
Best Regards,
Thilini
Hello,
Thank you for checking. I’m actually not sure what to do with the solution. Do you have additional instructions on how to use this information to solve the issue?
Thank you,
Joann
Hi
Please report a support case to further investigate the issue.
Best Regards
Janitha.
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