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How to limit the visibility of work orders for different groups of workers

  • March 19, 2025
  • 4 replies
  • 64 views

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Hello everyone 

In my organization, work orders will be used by many groups. Is it possible to restrict access to work orders? I would like everyone to be able to see only their own work orders.

Best answer by TLAKLK

Hi Krupa,

You can restrict access for work orders , removing the site for a specific user.

Please see the test steps:

  1. Go to site per user page, select 2 users and remove the site 1 from one of the users.
Site 1 is added in user ALAIN
Site 1 is not added in user BAMAUK
  1. Now log in with user ALAIN, Create a WO.
  1.  Now log out and Log in with user BAMAUK, search the work order.

You can see that WO is not showing for the user.

I hope you get the answer🙂

Regards,

Thilina.

4 replies

TLAKLK
Hero (Employee)
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  • Hero (Employee)
  • 64 replies
  • Answer
  • March 20, 2025

Hi Krupa,

You can restrict access for work orders , removing the site for a specific user.

Please see the test steps:

  1. Go to site per user page, select 2 users and remove the site 1 from one of the users.
Site 1 is added in user ALAIN
Site 1 is not added in user BAMAUK
  1. Now log in with user ALAIN, Create a WO.
  1.  Now log out and Log in with user BAMAUK, search the work order.

You can see that WO is not showing for the user.

I hope you get the answer🙂

Regards,

Thilina.


Forum|alt.badge.img+5
  • Author
  • 15 replies
  • March 20, 2025

Thank you for the answer, however, I am looking for a solution where I will not have to create additional locations, An example here could be administrative groups on work task templates. 
I hope that the topic will develop and find some more alternative solutions.

Thank you very much for your support :)


TLAKLK
Hero (Employee)
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  • Hero (Employee)
  • 64 replies
  • March 20, 2025

Hi Krupa,

From the current functionality, Work orders can’t have restricted access using the administrative groups on work task templates. However, you can raise a ticket to the IFS support to consider this as a future enhancement.

Regards,

Thilina.


Forum|alt.badge.img+5
  • Author
  • 15 replies
  • March 20, 2025

Thank you for your response.