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Question

Error in IFS account Manager app 9

  • April 25, 2024
  • 1 reply
  • 29 views
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Do Gooder (Customer)
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I’m getting following error in Error in IFS account Manager app 9 (Mobile app)

 

 

1 reply

Rukmal Fernando
Superhero (Employee)
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  • Rukmal Fernando
  • Superhero (Employee)
  • 397 replies
  • April 25, 2024

@Tharaka_Dilantha this usually indicates that your SSL certificate trust chain is incomplete. Did any SSL configurations happen on your TAS, or has your TAS SSL certificate expired?

Try a tool like https://www.ssllabs.com/ssltest/analyze.html against your TAS and I believe it should show you what the issue is.

Best regards,

Rukmal

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    Tharaka_Dilantha

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