+2Hi Experts,
Once of our customer is asking as mentioned below,
“ We have a requirement to send the Assignments to mobile (mWO Service) through Drip-Feed method in IFS Cloud 22R2.
For example: Send Assignments/Task one at a time to the technician in mobile after they complete the previous Assignment/Task.
Can you please confirm if this is possible through configuration using Synchronization Rules? ”
Any input regarding this really appreciate.
Best Regards,
Janith
Best answer by kathlk
Hi
By default sync rules does not support this kind of requirement via the configurations. You might need a customization to do this. For example you need to modify the default where, Guard condition and ownership query of relevant entities to send data based on an additional condition (Eg: One task at a time per user).
+14Hi
By default sync rules does not support this kind of requirement via the configurations. You might need a customization to do this. For example you need to modify the default where, Guard condition and ownership query of relevant entities to send data based on an additional condition (Eg: One task at a time per user).
+16If the customer is using PSO then you can configure this to only Commit a single job per technician. There is then a schedule task that can run to transfer the Wo to mobile automatically - or you could set up some workflow or event to trigger this instantly on Commit.
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