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Display custom field in mobile app for all users


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  • Sidekick (Customer)
  • 78 replies

We added a custom field for work orders in the mobile app. How do we get that field to show up for all mobile users? Does it require an initialization or a profile push?

Best answer by JOOLSE

Hi

Generally you should not need to do Force Initialize, The only time you might need to use it is when it doesn’t work with Initialize.

 

Regards

Johan

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4 replies

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  • Sidekick (Employee)
  • 49 replies
  • March 29, 2022

Kalana Rathnayake
Hero (Employee)
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HI @hmccabe , 

You should initialize the device. 

Best Regards,

Kalana


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  • Author
  • Sidekick (Customer)
  • 78 replies
  • April 11, 2022

Do we need to do a Force Initialization? Asking cause a know a Force one deletes transactions on the mobile app that haven’t been synced yet.

 

thank you!


JOOLSE
Hero (Employee)
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  • Hero (Employee)
  • 190 replies
  • Answer
  • May 9, 2022

Hi

Generally you should not need to do Force Initialize, The only time you might need to use it is when it doesn’t work with Initialize.

 

Regards

Johan


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