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Question

Survey functionality

  • February 7, 2020
  • 1 reply
  • 145 views

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I’m having a problem in proceeding survey functionality in IFS app 8.

Here I created a survey and did not select the checkbox regarding ‘Answer Once’ assuming that it will allow me to answer to the survey more than once.

But, when I’m going to attempt it for 2nd time, the error message pop up stating that ‘ you have already answered the survey, if you have not please contact the system administrator’.

Further when I contact system administrator he does not know what to be done?

Could you explain the functionality of  ‘Answer Once’  check box? Is there anything that system administrator can do?

  • Superhero (Employee)
  • February 16, 2020

Sounds like it's best to report this to support so that they can have a look at the setup. This should work.

Can you try ticking 'always start as new' as well and see helps? 


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