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External supplier invoice load information error


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Hi all ,

 

I have uploaded text file properly using external supplier invoice assistant. Even if , the uploading successful , there is an error checked in external supplier invoice load information as follows. So , kindly accept your views on this to fix it. Thanks in advance.

 

 

Best answer by AkilaR

Hi @Theja ,

Stated issue is causing when Tax code mismatch in the Invoice line and Tax line of the uploaded Invoice.

RMB on the Supplier Invoice line and select Invoice Line Information. It will navigate you to the Invoice line information section and check the Tax Code available in this window. This same Tax code should be available in the both Posting Line section and Tax line section. You can navigate to these windows by using RMB in Invoice line information, selecting Invoice Posting Information and Invoice Tax Information.

Make sure all the 3 sections has same Tax code and process the invoice again.

Hope this will help.

Regards,

Akila

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AkilaR
Hero (Partner)
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  • Hero (Partner)
  • April 17, 2021

Hi @Theja ,

Stated issue is causing when Tax code mismatch in the Invoice line and Tax line of the uploaded Invoice.

RMB on the Supplier Invoice line and select Invoice Line Information. It will navigate you to the Invoice line information section and check the Tax Code available in this window. This same Tax code should be available in the both Posting Line section and Tax line section. You can navigate to these windows by using RMB in Invoice line information, selecting Invoice Posting Information and Invoice Tax Information.

Make sure all the 3 sections has same Tax code and process the invoice again.

Hope this will help.

Regards,

Akila


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  • Sidekick (Partner)
  • April 17, 2021
AkilaR wrote:

Hi @Theja ,

Stated issue is causing when Tax code mismatch in the Invoice line and Tax line of the uploaded Invoice.

RMB on the Supplier Invoice line and select Invoice Line Information. It will navigate you to the Invoice line information section and check the Tax Code available in this window. This same Tax code should be available in the both Posting Line section and Tax line section. You can navigate to these windows by using RMB in Invoice line information, selecting Invoice Posting Information and Invoice Tax Information.

Make sure all the 3 sections has same Tax code and process the invoice again.

Hope this will help.

Regards,

Akila

Dear Akila ,

 

Thank you very much .


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