Skip to main content
Question

External Supplier Invoice load error

  • December 11, 2024
  • 5 replies
  • 74 views

Forum|alt.badge.img+7

Hi, 

 

IFS tells me that this field is mandatory, why? 
How can I change it, so it is not mandatory? 

I can’t create a invoice because I’m missing data in the column. 
 

 

5 replies

Forum|alt.badge.img+19
  • Superhero (Employee)
  • 1026 replies
  • December 11, 2024

Hi, 

I’ve loaded countless invoices for many clients.  I don’t recall ever seeing that as a mandatory attribute. 

In the Apps 10 IEE client, attributes can be set as mandatory. See the screen properties and see if that attribute was set as mandatory.  If it is, then you can uncheck the box / don’t set as mandatory. 

 In your screen, I see a box checked for the attribute. I don’t have access to apps 10 right now, and don’t recall if that box is traditionally checked when loading an invoice without an image / file path.  If the image file name (screen properties) is not set as mandatory, then it would appear that due to the data (attachments is checked) IFS may expect a value in the image file. 

Best regards, 

Thomas


Forum|alt.badge.img+7
  • Do Gooder (Employee)
  • 36 replies
  • December 12, 2024

Hello

 

It is marked with a checkmark in Attachment, does that not say that there is an attachment to the invoice?

If the invoice say that it has an attachment, there might be of need to have a name?

Br

Denny


Forum|alt.badge.img+23
  • Superhero (Customer)
  • 1172 replies
  • December 12, 2024

Mandatory is not standard.

Maybe one of your colleagues has set it as mandatory.

 


Ralph Gericke
Hero (Employee)
Forum|alt.badge.img+11
  • Hero (Employee)
  • 207 replies
  • December 13, 2024

If I recall correctly this issue can also occur if you import the supplier invoices as xml and the XML contains something in the invoice attachment tag but not 100% sure

 


Forum|alt.badge.img+7
  • Author
  • Sidekick (Partner)
  • 13 replies
  • December 18, 2024

I solved the issue by changing the Document type to “ATS”. Hereafter IFS create by itself a image file name. Thanks for all your answers! 

The field wasn’t set as mandatory so the issue was not about that. 

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings