Skip to main content
Question

Credit limit reached due to using Advanced Customer Invoices

  • November 11, 2024
  • 2 replies
  • 22 views

Forum|alt.badge.img+6

Hello 

We are using Advanced Customer Invoices more and more - We have noticed that Credit Limit calculations doesn't take AD payments into consideration, thus causing us issues. Has anyone else experienced this and can advise of a way forward ?

 

Kind Regards

Paula

 

2 replies

Forum|alt.badge.img+19
  • Superhero (Employee)
  • 1021 replies
  • November 11, 2024

Hi, 

In a similar way, customer orders that are noted to be paid by credit card would still be part of the credit calculation. 

As such an easy way to exclude certain orders would be to use a set of payment terms that then become excluded from credit limit control. 

This is an option on the payment term.  For example, if you have an advance payment required you can exclude that order from credit limit calculations (used credit amount).

Best regards, 

Thomas


Forum|alt.badge.img+6
  • Author
  • Do Gooder (Customer)
  • 7 replies
  • November 12, 2024

Thank you so much Thomas, I will take a look :) 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings