IFS Cloud Error : Field [TAX_CODE] is mandatory for Source Tax Item Accrul and requires a value.”

Did you find out a solution for this?

We’re also getting this error.  Is there a solution?

Thanks

Shelley

We found out that Vouchers were brought by External Voucher to IFS. There also exists some defination on “Accounts per Tax Code”, which fetches automatically Tax Code for indivudal GL Account.
Those Tax Codes were removed on External Vouchers, but after External Voucher were generated as Voucher (for wait table), those Tax Codes appeared again (no matter they already deleted on External Voucher). When user tried to create an Interim Voucher for this wait table’s Voucher, this error were generated. Interim Voucher were not able to create for this voucher for this previous behavior. 

External Voucher should have those Tax Codes or “Accounts per Tax Code” -page’s definition per Account should be removed, which gives possibility to create Interim Voucher.

Don’t know should this be a system correct behavior, but at least we were able to re-create this issue this way.

-Viitati

Hi ​@Viitati 

Thanks for responding but I’m not sure your explanation applies to our scenario.  Our user is actually trying to create the voucher in the Voucher screen rather than creating an external voucher.  We did not have this issue in apps10 but we are in cloud.  I have logged a ticket with IFS Support for a resolution. 

Thanks