Cloud 23.1.5 - supplier invoice Workflow

Have you checked page designer to see if it’s hidden? IFS has been dropping the ball recently with these updates just blindsiding customers with changes that aren’t documented except for very obscure change logs that aren’t properly given to said customers.

Hi @bdoucette ,

The only thing I can see, it is a condition below:

Thanks,

Gianni Neves

@gianni.neves I’m assuming IFS has some logic behind hiding the tab under those conditions. I’m not sure what they are but I don’t believe manually forcing the tab to appear would be wise. I’d leave it as is for now and wait for an employee to respond. Sorry I couldn’t be of more help! 

gumabs wrote:

Hello @gianni.neves 

You must enable Posting Proposals then Supplier Invoice Workflow will be enabled by the system.

Remember that once it is enabled, it cannot be disabled. And your supplier invoice entry method will slightly change.

Hope this helps

 

 

Thanks for the answer @gumabs.

Maybe you can help if another problem with invoice workflow. I made all configuration, but when I create any invoice, the system doesn’t send any notification. The configuration SEND NOTIFICATION is checked for the authorizers.

Thanks again,

GIanni

Hello @gianni.neves 

This could be due to event action is not defined or not enabled etc. Check please your event actions under solution manager. To define an event action, you may need some technical support.

Hope this helps