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Question

Not possible to add Electronic Payment Address Details for DDEUR - 23R1

S
Do Gooder (Partner)
Forum|alt.badge.img+6
  • Sandy
  • Do Gooder (Partner)
  • 11 replies

It is not possible to add payment address details in customer payment tab for any payment method connect with format DDEUR. Is there a configuration missing?

 

 

3 replies

Furkan Zengin
Superhero (Partner)
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  • Furkan Zengin
  • Superhero (Partner)
  • 708 replies
  • September 7, 2023

Hello @Sandy 

I think the issue is with Aurena. I checked in Apps10 EE and it is possible to enter address data.

 

 

However, it is not possible in Apps10 Aurena. You can create a ticket for defect I believe.

 

 

Regards

https://superp.solutions/
S
Do Gooder (Partner)
Forum|alt.badge.img+6
  • Sandy
  • Author
  • Do Gooder (Partner)
  • 11 replies
  • September 7, 2023

Hi,

I am in Cloud (23R1). Seems the Aurena issue continuous. 

R
Hero (Customer)
Forum|alt.badge.img+10
  • Rcoubrou
  • Hero (Customer)
  • 111 replies
  • April 23, 2025

​@Sandy  did you get this resolved?  it works for EFT/ACH but not BACS - I’m getting blank screen like yours above

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