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Question

Not possible to add Electronic Payment Address Details for DDEUR - 23R1


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  • Do Gooder (Partner)
  • 11 replies

It is not possible to add payment address details in customer payment tab for any payment method connect with format DDEUR. Is there a configuration missing?

 

 

3 replies

Furkan Zengin
Superhero (Partner)
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  • Superhero (Partner)
  • 703 replies
  • September 7, 2023

Hello @Sandy 

I think the issue is with Aurena. I checked in Apps10 EE and it is possible to enter address data.

 

 

However, it is not possible in Apps10 Aurena. You can create a ticket for defect I believe.

 

 

Regards


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  • Author
  • Do Gooder (Partner)
  • 11 replies
  • September 7, 2023

Hi,

I am in Cloud (23R1). Seems the Aurena issue continuous. 


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  • Hero (Customer)
  • 108 replies
  • April 23, 2025

@Sandy  did you get this resolved?  it works for EFT/ACH but not BACS - I’m getting blank screen like yours above


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