Hello Community -
On the external supplier invoices screen, I have an invoice with the load error “Payment method ACH does not exist for supplier xx”. This is true but the supplier does have a payment method of check. Why is IFS insisting they get paid via ACH? We are on IFS10 update17. TIA
Best answer by Adam Bereda
Hi, Debbie,
How these invoices were loaded? From the file or MHS/EDI message?
You can check the Installment information window (under right click on invocie header) - most probably record is there with ACH method indicated.
If invoice is loaded from file, it might be issue in file data, if from message - for some reason ACH method has been used or defaulted in the message.
In both ways root cause is in the input data, not in the interface behavior.
Hi, Debbie,
How these invoices were loaded? From the file or MHS/EDI message?
You can check the Installment information window (under right click on invocie header) - most probably record is there with ACH method indicated.
If invoice is loaded from file, it might be issue in file data, if from message - for some reason ACH method has been used or defaulted in the message.
In both ways root cause is in the input data, not in the interface behavior.
Thank you - I found that ACH was indicated under installment information. I removed it and the error cleared. I will have to look into the input file to see what caused it but we can move forward now.
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