Hi All,
We defined a custom event to to send the payment advice to supplier when payment order is generated and now it is correctly mailed to account supplier AR contact.
Now we want to CC this mail to different mail accounts, depending on the different legal entities (Companies) defined in IFS. Please advise on how to do this.
+7Hi,
In event action there is no way of getting a CC this mail to different mail accounts, depending on the different legal entities (Companies) defined in IFS. Such filtering is not supported.
But as you have done you can hard quote a static value in CC field.
If you want to variate the mail template based on the company, report rule functionality might be helpful but that is a little bit complicated compared to event actions.
Thank you,
Dhananga
I believe this is something that could be achieved through report rules. It is the correct approach to create new question under “Business Reporter and Analysis Models, EOI”
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