From what I can tell, it looks like the customer delivery route comes from a combination of shipping site, customer address location, and ship via code.
Is there a way to also make this part specific?
For example, we have multiple parts shipping from one of our manufacturing site, to the same customer site, using the same ship via. Liquid parts ship on a route that is 7 days. Dry parts ship on a route that is 5 days. This effects all our our dates.
At this point, I have to pick the route that fits the majority of the parts. Which leaves the others with the incorrect route.
Customer service, can manually adjust the route at the time of order entry. However, I’d like to find a way to try to error proof this a bit.
Any help is greatly appreciated.
-Mike
