+3We are excited about digitizing the purchase return process. Currently, I am familiar with two return types: return for rework and return for credit.
My question is, what happens next when "return for credit" is selected as the return reason? Does the system automatically generate a supplier credit invoice, or must users manually create the credit and link it to the supplier shipment?
If anyone has complete documentation on this process, sharing it would be greatly appreciated.
Best answer by Abdul
Hi
The system does not create Credit Note automatically and, business user would need to raise Manual Supplier Invoice manually like a normal invoice.
Purchase Retrun process is quite simple and following steps need to followed to complete Purchase Return with Return for Credit.
Return Process can be automate as well. Please refer below discussion.
Hooe this will help. Please let me know if you need any further assitance.
Regards
Abdul Rehman
+11Hi
The system does not create Credit Note automatically and, business user would need to raise Manual Supplier Invoice manually like a normal invoice.
Purchase Retrun process is quite simple and following steps need to followed to complete Purchase Return with Return for Credit.
Return Process can be automate as well. Please refer below discussion.
Hooe this will help. Please let me know if you need any further assitance.
Regards
Abdul Rehman
+9Hi,
Your Question:
What happens next when "return for credit" is selected as the return reason? Does the system automatically generate a supplier credit invoice, or must users manually create the credit and link it to the supplier shipment?
No automatic creation of supplier credit invoice. The user has to create and match.
Please refer Help documentation - Report Return for Credit.
regards,
Piyal
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