Service Contract Invoicing

Hi Bill,

You can connect the service contract to a work order as well and invoice it (Prepare work order  > CO Information tab). However in this scenario also, the work order will then be invoiced via a customer order.

When it comes to service contracts and work orders, we do not have a separate invoice form like service contract invoice / work order invoice. Instead the invoicing will be done via a customer order since in Service Management, the work is done for a customer and to invoice customers customer order is needed. (If it is Asset Management, i.e. company is maintaining its own objects, then the invoicing part is not needed and no customer orders will be created.)

Let us know if there is any further concern.

Best Regards,

Thilini