Question
The system is erroneously using Standard Cost instead of Cost from Labor Class
One of the customers am working with have observed the following. Would request your assistance to help solve this issue.
Note the customer is running application 9.
The system is retrieving costs erroneously from Standard Costing for Employee Category when it should be using costs from the labor class.
Flow to re-create the issue:
1. Have labor class set up for both run time and overhead costs.
2. Have employee set up for Employee Category General.
3. Have Standard Costs set for Employee Category General different than labor class so you can be sure what the system is doing.
4. Make sure that Company Details for Company i.e X are not checked to use Employee Costs. (This would be the signal to use Standard Cost)
5. Make sure that Site is not Checked for Override Employee Costs This determines which labor class costs the system should use.
6. Then report time for employee 1063 who is in employee category General.
7. Check the costs. Costs are being retrieved from Standard Cost – WRONG WRONG WRONG instead of labor class. The run time cost is incorrect and the overhead cost is not displayed at all. WRONG WRONG WRONG
8. If the company details is not checked to use employee costs standard costs should not be retrieved, but the cost should be coming from the labor class.
Note the customer is running application 9.
The system is retrieving costs erroneously from Standard Costing for Employee Category when it should be using costs from the labor class.
Flow to re-create the issue:
1. Have labor class set up for both run time and overhead costs.
2. Have employee set up for Employee Category General.
3. Have Standard Costs set for Employee Category General different than labor class so you can be sure what the system is doing.
4. Make sure that Company Details for Company i.e X are not checked to use Employee Costs. (This would be the signal to use Standard Cost)
5. Make sure that Site is not Checked for Override Employee Costs This determines which labor class costs the system should use.
6. Then report time for employee 1063 who is in employee category General.
7. Check the costs. Costs are being retrieved from Standard Cost – WRONG WRONG WRONG instead of labor class. The run time cost is incorrect and the overhead cost is not displayed at all. WRONG WRONG WRONG
8. If the company details is not checked to use employee costs standard costs should not be retrieved, but the cost should be coming from the labor class.
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