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Question

How to generate a new Customer Sales Invoice after original was cancelled before posted/Auth

  • September 24, 2024
  • 2 replies
  • 24 views

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Process to create Customer Sales Invoice for materials issued on Work Order.  The materials that have been issued on Work task are “Invoiceable”.  Followed the steps below:

  • Generate Invoice preview
  • Did ‘Approve-Online’ of Invoice Preview
  • Customer Order was created and released
  • Customer Sales Invoice was created
  • Invoice was Cancelled Invoice before printing 
  • Customer Order now shows status of Delivered
  • Work Task Sales line status = Transferred

 

Problem is my Customer Sales Invoice is now cancelled and the status of the Customer Order is Delivered.  How to I generate another invoice for the Work Task Sales lines?

Any help would be greatly appreciated.

Thanks

Shelley

 

 

2 replies

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  • Author
  • Sidekick (Customer)
  • 108 replies
  • September 24, 2024

Disregard.  I figured it out

 


Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1142 replies
  • September 25, 2024

@smelanson would be nice to list the steps you did and mark your answer as solution. It might be helful for other users in the future.


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