Dear Experts,
I'm requesting assistance in addressing an issue that our IFS Customer has brought to our attention.
Issue :
Users don't receive notifications for tasks they assigned to themselves [Tasks related to a specific object Purchase Order, Customer Order, Shipment etc.]
* When creating and assigning the task to yourself, there is no notification that appears in the right corner of the screen.
* But when creating and assigning the task to another user notification will be sent to the user.
Customer Application and Version: IFS CLOUD 22R2SU5
With these observations in mind, I would appreciate your insights on the following queries:
- Is this behavior following accepted standard behavior ?
- Please advise of any practical ways that those initiating the task, even when self-assigning the task, could also receive notifications.
I am looking forward to receiving your invaluable comments and guidance on this matter.
Warmest regards,
Shafraz.
