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Question

P60 End of Year Summary (with background) - no background is displayed

  • May 20, 2021
  • 7 replies
  • 113 views

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When printing/previewing the P60 End of Year Summary and selecting the layout with background  - no background is being displayed.

The report definition is P60_2 and has not been amended.

On viewing this in IFS Report Designer no background information is being displayed, only the data which is the same as selecting the layout without background.

We are on IFS Apps 10 UPD 8.

Thanking you.

John

This topic has been closed for replies.

7 replies

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Hi John,

 

Are you viewing the report through Order Reports? 

 

BR,

Ruwanjala


Buddhika Nanayakkara
Hero (Partner)
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Hi @johnw66,

 

Further to the above question, may I know since when do you have this issue? Is it after applying annual payroll update? 

 

Thanks & best regards,

Buddhika


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  • Author
  • Superhero (Partner)
  • May 21, 2021

@Buddhika Nanayakkara 

Good day to you.

We have only noticed this now, and this is post Payroll Update.  We weren’t using the IFS P60’s for the previous Payroll Tax Year.  We were on a different software.

Regards

 

John


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  • Author
  • Superhero (Partner)
  • May 21, 2021

@Buddhika Nanayakkara Would it be possible to provide us with the latest Report Layout for Apps10 Upd 8 (with background).

 

Thanks 

 

john

 


Buddhika Nanayakkara
Hero (Partner)
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Hi @johnw66,

 

Please find the attached and if you have any further issues regarding this, would like to suggest raising a new support case. Then we will be able to further investigate itand provide you a solution. 

 

Thanks & best regards,

Buddhika 


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Hi John,

 

Investigations in G2263441 has led to fault in the layout of the P60_2 after the Payroll Update. After internal discussions will let you know regarding the solution. 

 

Best Regards,

Ruwanjala 


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Hi John,

 

The solution to the reported issue in case G2263441 which also the above question will be delivered to you through an urgent delivery. Please deploy the correction for the complete solution. 

 

BR,

Ruwanjala