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Question

Time entry error


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  • Hero (Customer)
  • 96 replies

Hi All,

I cannot submit Time entry with absence code.  Having the below error.

 

 

Any help will be much appreciated.

Thanks 

 

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7 replies

Mohamed Infaz
Hero (Employee)
Forum|alt.badge.img+10
  • Hero (Employee)
  • 158 replies
  • March 25, 2021

Hi,

It seems like a permissions issue, please try accessing permission sets by the navigator to your respective window. Grant presentation objects in that window to respective permission set and retry.


Forum|alt.badge.img+10
  • Author
  • Hero (Customer)
  • 96 replies
  • March 25, 2021

Thanks but it is not even with full permission (IFS_ALL) problem persists


Mohamed Infaz
Hero (Employee)
Forum|alt.badge.img+10
  • Hero (Employee)
  • 158 replies
  • March 25, 2021

Hi,

  1. Before reproducing the error press ALT and then click on tools on the menubar to open the debug console.
  2. Reproduce the error.
  3. Select the Reddish record which will be stated as an error, and then if you see an exception tab open it and post the exception as a comment. 
  4. If you don’t see an exception tab then paste the stack trace of the error. 

Forum|alt.badge.img+10
  • Author
  • Hero (Customer)
  • 96 replies
  • March 25, 2021

Infaz, I followed your steps  and i found the below exception :

 

ORA-20110: Errros were encountered during Absence Time Registration. Please check the Absence Registration Log 287 and Re-Submit the Time Entry.

   at Ifs.Fnd.AccessProvider.FndConnection.ParseErrorHeader(FndBuffer buffer, FndManualDecisionCollection decisions)
   at Ifs.Fnd.AccessProvider.FndConnection.UnMarshalResponseHeader(Stream responseStream, FndManualDecisionCollection decisions)
   at Ifs.Fnd.AccessProvider.FndConnection.HandleHttpSuccessResult(HttpWebResponse result, FndManualDecisionCollection decisions, String operation, FndBodyType responseBodyType, Object responseBody)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)


Mohamed Infaz
Hero (Employee)
Forum|alt.badge.img+10
  • Hero (Employee)
  • 158 replies
  • March 25, 2021

Hi,

Unfortunately, it hasn’t captured the relevant API where the issue resides, if you still have debug console opened go to the erroneous record again. Select it and then click on PL/SQL Trace tab scroll down to the bottom where you probably see a line starting with anonymous block error occurred you can copy that specific line and paste it here, it will give you the stack trace of the error. 


Forum|alt.badge.img+10
  • Author
  • Hero (Customer)
  • 96 replies
  • March 25, 2021

Infaz, please find below 

 

__anonymous_block at line 10 C_TIME_ENTRY_JOB_API.MODIFY__ at line 2281 C_TIME_ENTRY_JOB_API.MODIFY__.BASE at line 2274 C_TIME_ENTRY_JOB_API.UPDATE___ at line 10185 C_TIME_ENTRY_JOB_API.UPDATE___.CUST at line 10136 C_TIME_ENTRY_JOB_UTIL_API.REGISTER_ABSENCE at line 2091 C_TIME_ENTRY_JOB_UTIL_API.REGISTER_ABSENCE.CUST at line 2079 ERROR_SYS.RECORD_GENERAL at line 345 ERROR_SYS.RAISE_APPLICATION_ERROR___ at line 127 ERROR_SYS.RAISE_APPLICATION_ERROR___.FORMAT_CALL_STACK___ at line 121

 

Thanks 


Mohamed Infaz
Hero (Employee)
Forum|alt.badge.img+10
  • Hero (Employee)
  • 158 replies
  • March 25, 2021

Hi Nimalki,

The error is throwing up from a customized PL/SQL package, you will have to dispatch a support case to investigate this further, up to now it doesn’t seem like a Permission issue.

 

Hope this helps.


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