We have our Customer Order Confirmations printing through Crystal Reports. We recently set up a new site. These reports are not showing any information for the new site when we print a confirmation. Is there something in IFS I could be missing for the site set up? Or is there a spot in IFS that tells Crystal which site’s are allowed for this? I looked at the crystal report file itself and it doesn’t seem to be doing anything with the site.
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Crystal Report Customer Order Confirmation
Best answer by Brandow
Makede wrote:
Hi
Is the user running the report added to the new site?
So can the user see the data?
You can check e.g. by using “Sites per User”
BR
Martina
Hi! Thank you for the reply. Yes the user is added to the site. Thank you!
The app owner account is showing the same as well.
Hi
Is the user running the report added to the new site?
So can the user see the data?
You can check e.g. by using “Sites per User”
BR
Martina
Makede wrote:
Hi
Is the user running the report added to the new site?
So can the user see the data?
You can check e.g. by using “Sites per User”
BR
Martina
Hi! Thank you for the reply. Yes the user is added to the site. Thank you!
The app owner account is showing the same as well.
Makede wrote:
can you please also check if user IFSSYS is added to the site?
That did the trick! I am not sure why but it set my previous post as the best answer.
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