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Question

Scrapping parts for Supplier Credit that have already been RMA scrapped for the Customer

  • November 28, 2023
  • 1 reply
  • 79 views

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  • Sidekick (Customer)
  • 20 replies

Hi,

I’m trying to create a scrap credit for parts from a supplier. Originally Our Customer scrapped the parts at their site and we gave them a credit note.

Now we are generating a credit request from our supplier but the system seems to want the units in stock. Which obviously can’t happen.

How do we get around this issue?

 

 

1 reply

Piyal Perera
Hero (Employee)
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  • Hero (Employee)
  • 266 replies
  • November 29, 2023

I think first we have to register full arrivals then Inspect and report the arrival. At that point, we can report the ‘Scrap Credit’ quantity as required. Following this process, all required transactions are also created. Otherwise, how we can report actions that have taken place at the customer’s site?


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