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Question

Print jobs stays in "Remote working"

  • December 16, 2021
  • 0 replies
  • 212 views

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  • Do Gooder (Customer)

Hi

After we have updated from IFS 9 to 10.10 we have seen that some of our prints jobs are staying in status “Remote Working” As seen on the image the same report can be 4 times in status “Remote working” and is not changing status and cannot be restated. As seen on the same image the job is then printed after trying to print 4 times.

This issue is not related to a specific report and it´s not helping to restart the print server. Have anyone seen the same problem and might have a solutions for this?