400 Bad Request when loading the PSO client (v 6.9.0.25 )

Hi Kalpa,

does the customer use load balancers in front of the PSO I/O Servers? Could be some issue with the cookie settings on the load balancer config eventually but I must say I haven’t seen this issue before.

Best regards
Roman

@Kalpa Perera Did you fix the issue?

Best regards
Roman

Ok, nervermind. I saw that you created case CS0096500 including the solution:

Apparently, there is a fix for this available. Please check Support case CS0096500:

“The fix was included in the following versions:
21.2.22 - 21R2 SU22, 22.1.17 - 22R1 SU17, 22.2.10 - 22R2 SU10, 23.1.3 - 23R1 SU3, 23.2E.0 - 23R2 EA”

@Kalpa Perera it would be helpful for the community if you provide such information next time - thanks!

Best regards
Roman 

Good day everybody

We just applied 23R1 SU4 to our CFG environment and the error persists… Note that ours is a on premise deployment.

Regards,

@juares I suggest that you create a support ticket with reference to the above mentioned Case ID stating that the issue isn’t fixed for you. The customer which raised the issue is using the Remote-Deployment option for IFS Cloud as well.

Best regards
Roman

Hi!

@roklde yes, we opened a case: CS0169608

Thanks!