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Customer acknowledgement of Document Transmittal

  • August 4, 2023
  • 2 replies
  • 106 views

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Hello,

We are using IFS Cloud 23R1.  Does anyone know if it’s possible to send a document transmittal to a customer and have the customer acknowledge they’ve received it?

Thank you,

Joann

Best answer by Mathias Dahl

Hi,

The sending and receiving of the actual document files in the document transmittal flows have to be done manually, currently. Send and Receive are just commands to change the status of the transmittal. If you want things to be happening automatically, that's something you need to automate yourself, for now.

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2 replies

Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • Answer
  • August 10, 2023

Hi,

The sending and receiving of the actual document files in the document transmittal flows have to be done manually, currently. Send and Receive are just commands to change the status of the transmittal. If you want things to be happening automatically, that's something you need to automate yourself, for now.

Did I answer the question?
 


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  • Author
  • Sidekick (Customer)
  • August 10, 2023

Hi,

The sending and receiving of the actual document files in the document transmittal flows have to be done manually, currently. Send and Receive are just commands to change the status of the transmittal. If you want things to be happening automatically, that's something you need to automate yourself, for now.

Did I answer the question?
 

Yes, thank you!