Some of our users get this problem (not always) where attachments in the CO or PO are not shown.
Circled in blue below.
I tried things such as clearing the 2.0 folder, etc. But this user gets the issue time to time.
Do you know why?
Question
Attachments not shown time to time
+23This topic has been closed for comments
Hi EnzoFerrari
I think this could be a permission issue. Can you check users with the issue in the access group or directly access given to the document for view/edit. You can check this by going to the document revision window query the relevant document and check the access tab. Hope this will help.
Regards,
Sahan
+23sahan wrote:
Hi EnzoFerrari
I think this could be a permission issue. Can you check users with the issue in the access group or directly access given to the document for view/edit. You can check this by going to the document revision window query the relevant document and check the access tab. Hope this will help.
Regards,
Sahan
I did Sahan, user is in the access group. The strangest thing is, after a while, the user gets to see the attachments.
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