Apps10 TimeTracker synchronization

Hi,

Did you deployed the relevant Metadata correctly for Apps10 Time Tracker via the TAS
and granted the necessary permissions to the mobile user ?

Many thanks for your feedback Subash.

Indeed we already deployed the relevant metadata.

Concerning the permissions, do you know which specific permissions should be granted for TimeTracker ?

Hi,

Once you deployed the meta data you will have new activity set called ”TouchApp TimeTracker10 1 ”.

you have to granst those activities to the permission set connected to your mobile user.

Hi ,

Did you able to resolve the issue. If you can you please kindly mark the best answer for this.

/Subash Perera

Hi Subash,

We are getting the same “Missing Basic Data” error when trying to use the Time Tracker application in IFS Application 10 Update 8.  We have deployed and validated the Metadata successfully and we’ve granted all the Time Tracker Activities permissions and we’ve refreshed the security cache but the error message persists.

We haven’t been able to figure out what basic data is missing and any help would be appreciated.
 

Thank you,

William Klotz

Hi @william.klotz ,

Were you able to resolve this?

Regards,

Nadeesha.

@EntNadeeL ,

We have not resolved the issue as yet.  We’ll be upgrading soon to IFS App 10 Update 11 and we’ll look at it closer once we finish the upgrade.

Regards,

William Klotz

Hi @william.klotz ,

For our scenario it worked when we enabled ‘Master Employment’ from employee file as this was causing for only two employees. 

Thanks for the response. 

Regards,

Nadeesha.

Hi @Martial Soulié and @william.klotz,

Could you kindly check the below settings for the user?
 

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Touch App Permissions:
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1.  Login to the EE client as the application owner. Navigate to Permission Set window. Search for the permission set created for touch apps. 

2. Go to Activities tab and in the tree navigator look for “TouchApp TimeTracker2”. You will see many options once you expand it.

3. Granting “TimeTracker 2.TimeAndAttendanceManagement” is mandatory for Time Tracker to work. You can grant other options as necessary. 

4. Finally click Save and Refresh Security Cache.

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Assignments:
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• Set the default company for the user (Form: Users per Company)  

• Set the User–Person connection (Form: Person)

• Set the Person–Employee connection (Form: Employee) 
Employee should be active (fully/partially) during the Time Tracker configured period (Employee - RMB Set Employee Status…)

•  The employees master employment should be set (Employee\Employment\General – Master Employment)

•  Employee should have a valid primary Organization assignment within the Time Tracker configured period (Employee\Employment\Assignments\Organization – Primary)

• Employee should have a valid Schedule assignment within the Time Tracker configured period (Employee\Employment\Assignments\Schedules)

Hope the above information is helpful 

Thanks,
Thanushi

Hello,

We were able to resolved the “Missing Basic Data” issue and get the IFS TimeTracker 10 to function by setting the user default company to the company we use for tracking.   This isn’t a desired configuration for us because we do all our work in a different company.   We have 3 active companies in our organization 01, 02, 03 and 02 contains all the employees, time and attendance and HR information but all our employees work in either company 01 or 02 to perform their daily jobs.   

Changing the default company of the user to be company 02 has gotten the IFS TimeTracker 10 application to function properly but the user when they log into IFS will default to the wrong company for their normal operations and would need to change the global company each time they log into IFS which will lead to eventual issues because someone will forget to change their default company upon login.  

Is there a way to set the company for IFS TimeTracker to utilize instead of it using the user default company?

Regards,

William Klotz