Customer unfriendly error message when deleting customer contact

Hi @Georgios Schmidt ,

Can you check if the contact has been used in the below window?

Business Activity > Contacts tab

 

Best Regards,
Thanushi​​​​​​​

Hi Thanushi,

I am sorry that is not a question but an new Idea based on Solution (293731). I has been placed wrong in this category but I am not able to cancel it as it seems. But thanks for the answer nevertheless.

Hi @Georgios Schmidt ,

If your requirement is to have a change in the format of core error message appearing, then you will have to raise this request with RnD (to check the possibility of doing it).

However, I doubt whether a change would be made in error message including guidance on how to correct it. However, you may still check the possibility of doing this with RnD.

Best Regards

Sugandi

Hi @Georgios Schmidt 

Hope you are doing well.

if you want to change the error message text, you can request it from the R&D team with the new changing requirement. kindly please check the possibility for this with the RnD team.

Regards
Shan

Thanks Shan and Sugandi, I had already requested from RnD (Solution 293731) and RnD asked me to post it as idea in IFS Community if customer requirement exists because it is not an application issue. It is just customer undfriendly error message.

Idea: Customer unfriendly error message when deleting customer contacts | IFS Community